QTIC Micro-Credentialing Courses

The QTIC Micro-Credentialing Program provides fast training solutions for tourism businesses and their staff on the Typsy online learning platform. The free bite-sized lessons help operators fill critical skill gaps in as little as 30 minutes.

Tailored especially for the tourism industry, businesses can assign individual training lessons to their staff to complete at a time and place that suits them. Employees can also upskill quickly and dynamically by picking micro courses that align with their interests and skills needs.

Arm your business with industry-specific free training solutions and create an engaged workforce.

Popular tourism and hospitality courses

Registered tourism businesses have free access to hundreds of industry-related courses. From customer service and work health and safety essentials to marketing fundamentals and improving sustainability, the courses will give your business and staff the critical skills they need.

  • Respecting First Nations cultural protocols in Australia
  • Be a regional Tourism Hero
  • Customer service - tourism and travel
  • Tourism and hospitality, trade and distribution channels
  • Disaster resilience
  • Introduction to entrepreneurship

You can download the full content library here.

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